Sevier County Electric System
Tired of the Billing Roller Coaster?
Now there’s a way to guard against large fluctuations in your monthly electric bill…without ever having to play “catch-up”. It’s called Levelized Billing and is designed to keep your electric bills affordable every month as long as you remain on the plan. It’s the ideal way to accurately anticipate your monthly electric bill.
Levelized billing makes your electric bill predictable. Your monthly electric bill is a rolling average of your usage for the past 12 months, plus 1/12 of any difference between levelized bills and actual bills. For instance, this month's bill would be the average electric usage of the previous 11 months and this current month plus 1/12 of any difference between actual and levelized billing.
Because levelized billing uses a rolling average, your monthly bill will vary slightly each month. But because changes in usage are averaged over a 12 month period, there is never a really big bite in the very cold or the very hot months when usage may be high. The only time you have to reconcile is when you decide to leave SCES or you no longer want to participate.
| Levelized Billing Qualifications |
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Emergency Services
Because electricity works well most of the time, it is often taken for granted. It is only during these relative few times when the power goes off that people realize how reliable and dependable SCES is. When power outages do occur, SCES crews work around the clock often in hazardous conditions.
Many power outages on the Electric System lines are caused by falling trees or limbs coming in contact with our power lines due to unusually high winds or by trees growing too near the power lines. Please help us keep power line areas free from these tree hazards. If you discover limbs or trees perilously close to power lines, please notify our office.
In the event of a power outage, please report it by phone to the Power Action Line (PAL) 865-774-6300. We are at your service 24 hours a day.
The Power Action Line (PAL) is an automated system that answers the phone and records customer information about power outages.
electric.seviervilletn.org
Phone Number: 865-453-2887
The Power Action Line:
865-774-6300
315 E. Main Street
Sevierville, TN 37862
